Sameeha Mini Mart
At Sameeha Mini Mart, we aim to provide a smooth and reliable delivery experience for our customers. This Delivery Policy outlines how our delivery service works and what you can expect when placing an order with us.
We currently offer delivery services only within the Negombo area. Orders placed outside our delivery coverage may be cancelled, and customers will be informed accordingly.
We aim to deliver all orders within 24 hours of order placement.
Deliveries are carried out between 9:00 AM and 9:00 PM, depending on order volume and delivery location.
Please note that delivery times are estimates and may vary due to traffic conditions, weather, or other unforeseen circumstances.
A delivery fee is charged for orders, and the fee may vary depending on the delivery location within Negombo.
Any applicable delivery charges will be communicated during the ordering process or confirmed before delivery where necessary.
Orders are processed after they are placed on our website and reviewed for delivery eligibility.
If an item is unavailable or an order cannot be fulfilled for any reason, customers will be informed as soon as possible.
To ensure a smooth delivery experience, customers are requested to:
If the customer is not available at the time of delivery or cannot be contacted, the order may be cancelled.
In such cases, the customer is not obliged to pay for the items. Repeated unsuccessful deliveries may result in restricted delivery service in the future.
Customers are encouraged to check their items at the time of delivery.
Any issues such as damaged, incorrect, or expired items should be reported within 24 hours, in line with our Refund & Return Policy.
While we do our best to deliver on time, Sameeha Mini Mart is not responsible for delays caused by factors beyond our control, including traffic conditions, weather, or unexpected events.
Sameeha Mini Mart reserves the right to modify or update this Delivery Policy at any time. Customers are encouraged to review this page regularly for updates.
If you have any questions regarding delivery, please contact us: